International Shipping
GCC Region
Complimentary express delivery within 2–3 business days on all orders above 500 AED.
Middle East & North Africa
Standard delivery in 5–7 business days. Express options available at checkout.
Europe & United Kingdom
Delivery within 5–10 business days. All duties and taxes are calculated at checkout.
Rest of the World
Delivery within 7–14 business days via our premium courier partners. Tracking included.
Packaging & Insurance
Every order is hand-wrapped in our signature packaging — crystal-cut flacons cushioned in velvet-lined boxes, sealed with wax. All shipments are fully insured against loss or damage during transit.
Returns & Exchanges
Due to the intimate nature of fragrance, we can only accept returns on unopened, sealed products within 14 days of delivery. Each flacon bears a tamper-evident seal; if broken, the product is considered used and cannot be returned.
Damaged or Incorrect Items
In the unlikely event that your order arrives damaged or contains an incorrect item, please contact our Concierge within 48 hours of receipt. We will arrange a priority replacement with our compliments.
Refund Process
Once your return is received and inspected, refunds are processed within 7 business days to the original method of payment. Shipping charges are non-refundable unless the return is due to our error.
Initiate a Return
To begin a return, please email our Concierge at concierge@eliteboutique.com with your order number and the reason for return. We will provide a return authorisation and shipping label if eligible.
Last updated: January 2026